Webflow Outage History

Webflow experienced a major service disruption lasting 15.9 hours where users encountered intermittent 5xx errors on hosted sites and were unable to access core services including the Dashboard, Designer, CMS pages, API, and forms. The issue was traced to an upstream provider and required coordinated fixes between Webflow and their cloud infrastructure partner. Service was gradually restored with the majority of customers seeing resolution partway through the incident, followed by full restoration after implementing the final fix and monitoring period.

Webflow experienced a major service outage lasting 1.1 hours (14:19-14:43 UTC) that prevented some customers from accessing the platform, including the main website, dashboard, designer, marketplace, support portal, and university sections. Users reported that the frontpage barely loaded and the login page for dashboard access was completely down. The issue was identified, fixed, and services were fully restored with normal operations confirmed.

A small number of Webflow hosted sites experienced CSS loading issues that caused pages to appear without styling, particularly affecting users with Per Page CSS enabled who published between 23:00-23:30 UTC. The issue affected both static pages and CMS pages for approximately 1.9 hours. Webflow identified and fixed the underlying problem with how styles were published, restoring normal functionality to all affected sites.

Webflow customers experienced "Refresh required to continue" errors when opening the Canvas, preventing them from editing their sites as expected. The issue affected the Designer component and lasted 2.5 hours while the team investigated the root cause and provided direct assistance to impacted users. The incident was resolved when underlying systems fully recovered and normal functionality was restored.

Webflow experienced authorization errors that prevented users with Client seat roles from accessing the Webflow Canvas Designer. The issue lasted 1.2 hours and affected the Designer component specifically. The team identified the root cause, implemented a fix, and confirmed full resolution after monitoring for stability.

A small number of Webflow customers experienced issues where custom domains were not appearing as expected in the publishing modal for 3.5 hours. The publishing functionality was affected, preventing users from seeing their domains when attempting to publish projects. Webflow identified the root cause, implemented a fix, and resolved the issue, with reloading projects serving as a temporary workaround during the incident.

Webflow experienced inconsistent publishing results for some sites, where older versions were not properly cleared after new publishes, causing sites to display outdated content. The issue affected the Publishing component and was caused by a problem with an upstream provider. The incident was resolved after 3.2 hours, with a temporary workaround of waiting 10-15 minutes before retrying publishes.

Webflow experienced a major outage where customers were unable to load the Webflow Canvas and Dashboard, with users reporting that sites were not showing in the workflow. The issue affected the Designer component and lasted 52 minutes from 19:28 to 20:20 UTC on March 13, 2026. The problem was resolved with a fix implementation, and services returned to normal operation.

Webflow experienced an issue where form submission notification emails were not being delivered between 17:55 and 20:35 UTC on March 10, 2026. Form submissions continued to be collected successfully and remained accessible in the Forms tab within Site settings, but users did not receive email notifications for new submissions during this period. The issue was resolved after a fix was deployed, restoring normal email delivery, though notification emails that were missed during the outage will not be sent retroactively.

Webflow experienced a 5.4-hour outage where customers were unable to purchase or upgrade Site and Workspace plans due to an issue with an upstream provider. The problem affected the Dashboard component and prevented users from completing new plan purchases between 07:20 UTC and 12:40 UTC on March 2nd, 2026. The upstream provider identified the root cause and implemented a fix, restoring normal purchasing functionality.