Outage in WithSecure

The Element EPP 24.4 is preventing user from saving documents from document editor

Resolved Minor
June 21, 2024 - Started 7 months ago - Lasted 14 days
Official incident page

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Outage Details

Currently Element EPP 24.4 is preventing user from saving documents from document editor such as MS Office, PDF24, Notepad and more. We're working diligently to identify and investigate the issue.
Components affected
WithSecure Endpoints (Clients & Servers)
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/05/2024 06:41AM

This incident has been resolved.

MONITORING 6 months ago - at 06/22/2024 05:12PM

Earlier, Element EPP 24.4 is preventing user from saving documents from document editor such as MS Office, PDF24, Notepad and more.

A fix has been released and we are currently monitoring the issue.

INVESTIGATING 7 months ago - at 06/21/2024 12:11PM

Currently Element EPP 24.4 is preventing user from saving documents from document editor such as MS Office, PDF24, Notepad and more.

We're working diligently to identify and investigate the issue.

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