Outage in WithSecure

WithSecure Partner Portal: Total Volume orders fail

Resolved Major
November 07, 2025 - Started about 1 month ago - Lasted about 15 hours
Official incident page

Incident Report

We are investigating an issue where Total Volume business model orders fail in WithSecure Partner Portal. The issue exclusively affects orders following the Total Volume model. We are working on resolving the issue. Please follow this incident for updates.
Components affected
WithSecure Ordering

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/07/2025 10:37PM

The incident has been resolved now. We apologize for the inconvenience caused by the outage.

MONITORING about 1 month ago - at 11/07/2025 08:47PM

A fix has been implemented, and we are monitoring the result.

INVESTIGATING about 1 month ago - at 11/07/2025 03:41PM

A fix has been implemented, and we are monitoring the result.

INVESTIGATING about 1 month ago - at 11/07/2025 03:09PM

We continue to work on this issue with the highest priority.

Please continue following this incident for updates.

INVESTIGATING about 1 month ago - at 11/07/2025 11:38AM

We continue to work on this issue with the highest priority.

Please continue following this incident for updates.

INVESTIGATING about 1 month ago - at 11/07/2025 08:03AM

We are investigating an issue where Total Volume business model orders fail in WithSecure Partner Portal.

The issue exclusively affects orders following the Total Volume model.

We are working on resolving the issue.

Please follow this incident for updates.

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