Outage in Workato

Monitoring AWS US-East Region service degradation affecting AWS Lambda based services

Resolved Minor
June 13, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an issue affecting the AWS US-East region associated with AWS Lambda. Workato's platform and services do not directly rely upon AWS Lambda, and we are not seeing any direct impact on Workato services other than customers who may be using the AWS Lambda connector.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2023 09:36PM

AWS has resolved the issue affecting AWS Lambda. Workato core functionality was not affected during the incident, with the exception of customers using Workato's AWS Lambda connector. In addition, some customers may have experienced errors or delays with recipes that rely upon non-Workato-based Saas services hosted on AWS.

MONITORING over 1 year ago - at 06/13/2023 08:05PM

We are monitoring our internal service metrics and continuing to work with our AWS liaisons.

IDENTIFIED over 1 year ago - at 06/13/2023 07:51PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 06/13/2023 07:51PM

The issue has been identified

INVESTIGATING over 1 year ago - at 06/13/2023 07:49PM

We are aware of an issue affecting the AWS US-East region associated with AWS Lambda. Workato's platform and services do not directly rely upon AWS Lambda, and we are not seeing any direct impact on Workato services other than customers who may be using the AWS Lambda connector.

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