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Outage in Workato

NetSuite new/updated object batch trigger errors

Resolved Minor
June 05, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue affecting the NetSuite new/updated object batch trigger. As a result, some customers may encounter trigger errors in their recipes. Our team is actively working on remediation, and we will share further updates as soon as possible.
Components affected
Workato Recipe job execution

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/05/2025 04:10PM

After further monitoring, this incident is now considered resolved. The NetSuite connector trigger has been restored to full functionality. If you continue to experience any issues, please contact Workato Support at support.workato.com

MONITORING 11 months ago - at 06/05/2025 03:43PM

The fix has been released, and we are actively monitoring the situation for any further impact.

IDENTIFIED 11 months ago - at 06/05/2025 02:59PM

A fix is currently being rolled out. We will provide further updates shortly.

IDENTIFIED 11 months ago - at 06/05/2025 02:08PM

Our team has prepared a fix and will release it shortly. We will share further updates as soon as possible.

IDENTIFIED 11 months ago - at 06/05/2025 01:24PM

We are continuing to work on a fix for the issue and will share updates as soon as they become available.

IDENTIFIED 11 months ago - at 06/05/2025 12:54PM

We have identified an issue affecting the NetSuite new/updated object batch trigger. As a result, some customers may encounter trigger errors in their recipes. Our team is actively working on remediation, and we will share further updates as soon as possible.

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