Outage in Workato
Workato Genies Not Responding
Resolved MinorIncident Report
Summary AI Generated
Workato experienced a 16-minute minor incident where Genies were unable to respond to user queries. The issue was investigated and resolved, with the platform returning to normal operation. Affected users were advised to retry their queries and contact support if problems persisted.
We are currently investigating an issue affecting Workato Genies, where genies are unable to respond to user queries. We will share additional information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/16/2026 04:34PM
After further monitoring, this issue is now considered resolved. Customers that experienced Workato Genies not responding may retry their queries as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
MONITORING
1 day ago - at 06/16/2026 04:26PM
Workato Genies should now be responding to user queries normally. We are continuing to monitor the platform as it recovers.
INVESTIGATING
1 day ago - at 06/16/2026 04:23PM
We are currently investigating an issue affecting Workato Genies, where genies are unable to respond to user queries. We will share additional information as soon as it is available.
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