Outage in Workato
Issues with Copilot and AI by Workato
Resolved MinorIncident Report
Summary AI Generated
Workato's Copilot and AI by Workato features experienced a roughly 1.2-hour outage where users encountered generation errors and "429 Too Many Requests" responses. The team applied remediation steps and monitored recovery before declaring the incident resolved. Affected users may need to resubmit Copilot requests or re-run impacted AI by Workato jobs.
We are investigating an issue impacting Copilot and AI by Workato. Customers may encounter errors such as "An error occurred during generation. Please try again" or "429 Too Many Requests". We will share additional information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/01/2026 02:07PM
After further monitoring, this issue is now considered resolved. For Copilot, customers can simply resubmit their requests. For AI by Workato, customers who experienced "429 Too Many Requests" may need to repeat the affected jobs if needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
MONITORING
17 days ago - at 07/01/2026 01:38PM
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
INVESTIGATING
17 days ago - at 07/01/2026 12:58PM
We are investigating an issue impacting Copilot and AI by Workato. Customers may encounter errors such as "An error occurred during generation. Please try again" or "429 Too Many Requests". We will share additional information as soon as it is available.
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