Outage in Wyng

Some live experiences are down

Resolved Major
March 02, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We have received reports about live experiences being down. We believe the issue is related to this morning's product release. We are investigating and will post an update shortly.
Components affected
Wyng Campaigns
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/02/2023 07:40PM

This incident has been resolved. The root cause was a problem related to this morning's product release. We are reviewing the circumstances that led to this issue and taking steps to minimize risk of recurrence.

MONITORING almost 2 years ago - at 03/02/2023 05:17PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 03/02/2023 05:14PM

We have identified the root cause and are working on a fix.

INVESTIGATING almost 2 years ago - at 03/02/2023 05:14PM

We have received reports about live experiences being down. We believe the issue is related to this morning's product release. We are investigating and will post an update shortly.

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