Outage in Wyng

Dashboard access not availabe

Resolved Major
May 09, 2023 - Started almost 2 years ago - Lasted 31 minutes
Official incident page

Need to monitor Wyng outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Wyng, and never miss an outage again.
Start Free Trial

Outage Details

Users are not able to access the Experiences dashboard in the Wyng management portal. Live experiences are not affected.
Components affected
Wyng Campaign Metrics and Reports Wyng Campaign Dashboard
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/09/2023 05:49PM

The issue has been resolved.

IDENTIFIED almost 2 years ago - at 05/09/2023 05:33PM

We have identified the root cause, which is being caused by a downstream failure with a technology partner on whom we have a dependency. We are working on a fix.

INVESTIGATING almost 2 years ago - at 05/09/2023 05:21PM

Users are not able to access the Experiences dashboard in the Wyng management portal. Live experiences are not affected.

Latest Wyng outages

[TEST] Webhook Integrations are facing processing delays - 18 days ago
Experience metrics are delayed - 2 months ago
Some customers are unable to access some Experience Metrics - 3 months ago
Instagram Content Streams are not collecting new content - 5 months ago
Issues with Experiences using reward codes - 6 months ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook