Outage in Wyng

Dashboard access not availabe

Resolved Major
May 09, 2023 - Started over 1 year ago - Lasted 31 minutes
Official incident page

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Outage Details

Users are not able to access the Experiences dashboard in the Wyng management portal. Live experiences are not affected.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/09/2023 05:49PM

The issue has been resolved.

IDENTIFIED over 1 year ago - at 05/09/2023 05:33PM

We have identified the root cause, which is being caused by a downstream failure with a technology partner on whom we have a dependency. We are working on a fix.

INVESTIGATING over 1 year ago - at 05/09/2023 05:21PM

Users are not able to access the Experiences dashboard in the Wyng management portal. Live experiences are not affected.

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