Outage in Xactus
Errors on Equifax Pulls
Resolved Major
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Outage Details
Components affected
Xactus 360Latest Updates ( sorted recent to last )
We have concluded monitoring for stability. This incident is considered resolved. We are working on executing re-pulls for the requests that failed in during the incident.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Errors related to Equifax pulls have been observed in the Xactus360 service. The errors are confined to cases where a previous address is included in the data pulls. The incident is currently open and has a priority level of P3, indicating moderate urgency. Engineering teams are engaged to troubleshoot and resolve the problem.
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