Outage in Xactus
VoA - Clients are not able to select the refresh period for AccountCheck
Resolved Major
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Outage Details
Users may experience problems when attempting to order the Verifications of Assets feature. A software defect has been identified, and our engineering teams are working on a patch to resolve the issue. A manual refresh workaround is available in the interim.
Components affected
Xactus 360Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/19/2025 03:54PM
A patch has been deployed and functionality confirmed fully restored. Clients are able to successfully select a refresh time and place an order.
IDENTIFIED
about 2 months ago - at 03/19/2025 02:07PM
Users may experience problems when attempting to order the Verifications of Assets feature. A software defect has been identified, and our engineering teams are working on a patch to resolve the issue. A manual refresh workaround is available in the interim.
Latest Xactus outages
Experian Verify - about 1 month ago
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Delays for Tax Transcripts from IRS - 3 months ago
Errors on Equifax Pulls - 3 months ago
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