Outage in Xactus
Experian Verify
Resolved Minor
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Outage Details
We have identified and are working to correct an issue within Xactus360 with Experian Verify. Charges may be shown for "no-hit" queries. These charges are incorrect and no actual charge will be incurred for these.
Components affected
Xactus 360Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 04/11/2025 07:36PM
This incident has been resolved.
MONITORING
3 months ago - at 04/11/2025 06:26PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 04/10/2025 10:50PM
We have identified and are working to correct an issue within Xactus360 with Experian Verify.
Charges may be shown for "no-hit" queries. These charges are incorrect and no actual charge will be incurred for these.
Requests that cascade to TWN after receiving a "no-hit" from Experian Verify may not roll over properly to TWN.
IDENTIFIED
3 months ago - at 04/10/2025 10:11PM
We have identified and are working to correct an issue within Xactus360 with Experian Verify. Charges may be shown for "no-hit" queries. These charges are incorrect and no actual charge will be incurred for these.
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