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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified and are working to correct an issue within Xactus360 with Experian Verify.
Charges may be shown for "no-hit" queries. These charges are incorrect and no actual charge will be incurred for these.
Requests that cascade to TWN after receiving a "no-hit" from Experian Verify may not roll over properly to TWN.
We have identified and are working to correct an issue within Xactus360 with Experian Verify. Charges may be shown for "no-hit" queries. These charges are incorrect and no actual charge will be incurred for these.
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