Outage in Xero Developer

UK> Payroll > Some customers may have encountered SDK errors

Resolved Minor
April 04, 2025 - Started 21 days ago - Lasted 6 days
Official incident page

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Outage Details

We are adding support for a new form of Leave Type(LeaveType) in UK Payroll called Statutory Neonatal Care Pay (StatutoryNeonatalCarePay). This was released earlier this week but not within the public SDKs which may have caused some customers to encounter SDK errors. We have temporarily rolled back the release whilst we work to update the SDKs as a matter of urgency. Status Last Reviewed: 16:50 UTC
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/10/2025 06:31AM

Our team has resolved the issue where UK customers experienced errors attempting to add the Leave Type of Statutory Neonatal Care Pay. This was caused by a release which caused customers to experience SDK errors. We apologise for any inconvenience.

MONITORING 18 days ago - at 04/07/2025 03:51PM

The SDKs have now been updated, we would advise any apps that use the UK Payroll API to update to the latest version as soon as possible. https://developer.xero.com/documentation/sdks-and-tools/libraries/overview/.

Status Last Reviewed: 15:51 UTC

IDENTIFIED 21 days ago - at 04/04/2025 04:52PM

We are adding support for a new form of Leave Type(LeaveType) in UK Payroll called Statutory Neonatal Care Pay (StatutoryNeonatalCarePay). This was released earlier this week but not within the public SDKs which may have caused some customers to encounter SDK errors. We have temporarily rolled back the release whilst we work to update the SDKs as a matter of urgency.

Status Last Reviewed: 16:50 UTC

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