Outage in Xero

Hubdoc - some customers receiving errors when accessing Hubdoc

Resolved Minor
October 24, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware some customers are experiencing error messages when accessing Xero. Our team is investigating this with urgency. Status Last Reviewed: 7.35am UTC
Components affected
Xero Hubdoc

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/24/2024 08:10AM

Our team has confirmed that this issue is now resolved and customers can now access Hubdoc. We apologise for any inconvenience this has caused.

INVESTIGATING 12 months ago - at 10/24/2024 06:50AM

We are aware some customers are experiencing error messages when accessing Xero. Our team is investigating this with urgency.

Status Last Reviewed: 7.35am UTC

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