Outage in Xero

Global: Xero Central - Some customers are unable to log into Xero Central

Resolved Major
October 31, 2024 - Started about 1 year ago - Lasted about 12 hours
Official incident page

Incident Report

We are aware some customers are experiencing errors when trying to log into Xero Central. Our team is investigating this with urgency. Status Last Reviewed: 8:28am UTC
Components affected
Xero Central

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/31/2024 01:31PM

The issue preventing some customers from logging into Xero Central has now been resolved. This was caused be a configuration issue which has now been reverted. Customers can create support cases as normal. We apologise for any inconvenience this has caused.

IDENTIFIED about 1 year ago - at 10/31/2024 09:11AM

We have identified what is preventing some customers trying to log into Xero Central.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 9:11am UTC

INVESTIGATING about 1 year ago - at 10/31/2024 01:31AM

We are aware some customers are experiencing errors when trying to log into Xero Central.

Our team is investigating this with urgency.

Status Last Reviewed: 8:28am UTC

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