Outage in Xero

Global: Xero Central - Some customers are unable to log into Xero Central

Resolved Major
October 31, 2024 - Started about 2 months ago - Lasted about 12 hours
Official incident page

Need to monitor Xero outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Xero, and never miss an outage again.
Start Free Trial

Outage Details

We are aware some customers are experiencing errors when trying to log into Xero Central. Our team is investigating this with urgency. Status Last Reviewed: 8:28am UTC
Components affected
Xero Central
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/31/2024 01:31PM

The issue preventing some customers from logging into Xero Central has now been resolved. This was caused be a configuration issue which has now been reverted. Customers can create support cases as normal. We apologise for any inconvenience this has caused.

IDENTIFIED about 2 months ago - at 10/31/2024 09:11AM

We have identified what is preventing some customers trying to log into Xero Central.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 9:11am UTC

INVESTIGATING about 2 months ago - at 10/31/2024 01:31AM

We are aware some customers are experiencing errors when trying to log into Xero Central.

Our team is investigating this with urgency.

Status Last Reviewed: 8:28am UTC

Latest Xero outages

AU: BAS Xero Blue - Some users are unable to connect to the ATO or see obligations in BAS - 2 days ago
AU: Tax & Payroll - Some customers are receiving errors or delays when lodging returns and STP filings to the ATO - 3 days ago
Global: XPM - users unable to submit time entries - 6 days ago
Global: Bank Feeds - Customers may be unable to add bank accounts in Xero - 9 days ago
Global: XPM - users unable to submit time entries - 11 days ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE