Outage in Xero
Australia: Document Packs - customers are experiencing an error when requesting signatures
Resolved MajorIncident Report
We are aware customers are experiencing errors when requesting a signature from Document Packs in Xero. Customers attempting to sign a document pack are also impacted.
This relates to an issue that Adobe is experiencing. For more information, please see their Status Page status.adobe.com.
Last Updated: 12:29am UTC
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/05/2025 02:06AM
Adobe has resolved the issue impacting Xero customers trying to send document packs for signing in Xero HQ, and customers being unable to sign documents.
We apologise for any inconvenience this has caused.
IDENTIFIED
about 1 year ago - at 02/04/2025 11:59PM
We are aware customers are experiencing errors when requesting a signature from Document Packs in Xero. Customers attempting to sign a document pack are also impacted.
This relates to an issue that Adobe is experiencing. For more information, please see their Status Page status.adobe.com.
Last Updated: 12:29am UTC
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