Outage in Xero

Global: Invoicing - Some customers are receiving errors when trying to send emails

Resolved Minor
March 04, 2025 - Started 30 days ago - Lasted 19 minutes
Official incident page

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Outage Details

We are aware some customers are receiving errors when trying to send invoices via email. Our team is investigating this with urgency. Status Last Reviewed: 1.06am UTC
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 03/04/2025 01:22AM

Our team has resolved the issue causing customers to receive errors when trying to send invoices via email. We apologise for any inconvenience this has caused.

This was caused by a product release which we have rolled back.

MONITORING 30 days ago - at 03/04/2025 01:17AM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 1.16am UTC

INVESTIGATING 30 days ago - at 03/04/2025 01:06AM

We are aware some customers are receiving errors when trying to send invoices via email. Our team is investigating this with urgency.

Status Last Reviewed: 1.06am UTC

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