Outage in Xero

Global: Xero Practice Manager - customers may be experiencing slowness

Resolved Minor
April 01, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified what is impacting our customers experiencing a slowness in Practice Manager. This is our top priority and we will update you as soon as we can. Status Last Reviewed: 1:35am UTC
Components affected
Xero Practice Manager Xero Tax (Australia)
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/01/2025 03:16AM

Our team has resolved the issue impacting our customers trying to navigate in Xero Practice Manager. We apologise for any inconvenience this has caused.

We learn from every incident and put measures in place to prevent issues from happening again

Within 24 hours we’ll update this page with a brief summary

MONITORING 3 days ago - at 04/01/2025 01:56AM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 2:36am UTC

IDENTIFIED 3 days ago - at 04/01/2025 01:31AM

We have identified what is impacting our customers experiencing a slowness in Practice Manager.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 1:35am UTC

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