Outage in Xero
UK: Tax - Errors and slowness with MTD ITSA and VAT
Resolved MinorIncident Report
Summary AI Generated
UK customers experienced slowness and error pages when using MTD ITSA and UK VAT features in Xero for approximately 2.5 hours. The issue was caused by an increased error rate at HMRC services. HMRC resolved the underlying problem, restoring normal functionality.
We are aware some UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT. This is due to an increased error rate at HMRC services. We are investigating the issue and in contact with HMRC.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/28/2026 11:43AM
HMRC have resolved the issue causing UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT.
INVESTIGATING
8 days ago - at 08/28/2026 09:15AM
We are aware some UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT. This is due to an increased error rate at HMRC services. We are investigating the issue and in contact with HMRC.
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