Outage in Xero
Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO
Resolved MajorIncident Report
Summary AI Generated
Australian Xero Tax users were unable to prefill or lodge tax returns with the ATO for approximately 2.4 hours. The issue originated on the ATO's side, affecting the Xero Tax integration for lodgement and prefill functionality. The ATO implemented a fix which resolved the incident.
We are aware of an issue with the ATO where customers are unable to prefill or lodge tax returns from Xero Tax.
This is our top priority and we will update you as soon as we can.
Components affected
Xero Tax (Australia)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/30/2026 10:39PM
ATO has resolved the issue causing errors for AU customers when using prefill or lodge tax returns from Xero Tax.
MONITORING
6 days ago - at 08/30/2026 10:17PM
The ATO has implemented a fix and we are currently monitoring the results.
IDENTIFIED
6 days ago - at 08/30/2026 08:21PM
We are aware of an issue with the ATO where customers are unable to prefill or lodge tax returns from Xero Tax.
This is our top priority and we will update you as soon as we can.
Latest Xero outages
UK: Tax - MTD and VAT unavailable - 3 days ago
Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO - 6 days ago
UK: Tax - Errors and slowness with MTD ITSA and VAT - 8 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
