Outage in Xero
UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)
Resolved MinorIncident Report
Summary AI Generated
HMRC-connected services in Xero experienced disruptions for approximately 48 hours, affecting Corporate Tax, Personal Tax, Partnership Tax, MTD IT, and MTD VAT submissions — with some services unavailable, slow, or failing to update their status. MTD IT and MTD VAT were restored first, while Corporate Tax, Personal Tax, Partnership Tax, and CIS filings continued to experience delayed status updates. HMRC confirmed full resolution of the remaining status update issues on 25 September 2026.
We're aware that the issue with HMRC services is affecting Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT. Some products are unavailable, responding more slowly than usual, or not updating their status. This is due to an issue with HMRC and HMRC have confirmed they are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 09/25/2026 12:52PM
We have received confirmation from HMRC that the issues affecting submission status not updating in Xero for some customers has now been resolved.
MONITORING
1 day ago - at 09/24/2026 10:05AM
HMRC have confirmed that MTD IT and MTD VAT are now fully available. We are still experiencing some slowness with the status of Corporate Tax, Personal Tax, Partnership Tax and CIS filings updating in Xero and we are in ongoing contact with HMRC. You can check the status of these filings by logging into the HMRC services directly in the mean time.
INVESTIGATING
2 days ago - at 09/23/2026 01:16PM
We're aware that the issue with HMRC services is affecting Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT. Some products are unavailable, responding more slowly than usual, or not updating their status. This is due to an issue with HMRC and HMRC have confirmed they are investigating.
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