Outage in Yousign

V2 API & APP - Unavailability

Resolved Major
November 30, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor Yousign outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Yousign, and never miss an outage again.
Start Free Trial

Outage Details

Yousign V2 API & APP is currently unavailable (https://api.yousign.com & https://webapp.yousign.com). Our engineers are working to resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Components affected
Yousign APP V2 - https://webapp.yousign.com Yousign API V2 - https://api.yousign.com
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/30/2023 02:59PM

Incident resolved.
APP & API v2 in nominal state.

MONITORING over 1 year ago - at 11/30/2023 02:54PM

APP & API v3 is no longer impacted.
v2 API & API signature delay is back to normal however response time is still a little bit slower than usual, investigation in progress.

MONITORING over 1 year ago - at 11/30/2023 02:23PM

Delays in APP & API v2 are impacting signature time on APP & API v3.

MONITORING over 1 year ago - at 11/30/2023 02:07PM

Issue identified and fixed, the APP & API is slowly recovering.

IDENTIFIED over 1 year ago - at 11/30/2023 01:42PM

Yousign V2 API & APP is currently unavailable (https://api.yousign.com & https://webapp.yousign.com). Our engineers are working to resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Latest Yousign outages

V3 - QES - Delay on eSignatures - 5 days ago
[Production] - V2 - V3 - APP + API - signature processing delays - 18 days ago
V3 - Delay on eSignatures - 27 days ago
[Production] - V2 + V3 - APP + API - Instability on our platform & signature processing delay - about 1 month ago
[Production] - V2 - V3 - APP + API - Slowness on our platform & signature processing delays - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook