Outage in Yousign
[Production] - V2 - V3 - APP + API - Slowness on our platform & signature processing delays
Resolved MinorIncident Report
Our V2 and V3 platforms are impacted by a general slowness.
Signature processing is taking longer than expected.
Our teams are mobilized to resolve this incident as quickly as possible.
We apologize for any inconvenience.
If you have urgent questions, please contact our support team by sending an email to [support@yousign.com](mailto:support@yousign.com).
Components affected
Yousign API V2 - https://api.yousign.com Yousign APP V2 - https://webapp.yousign.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/12/2025 09:58AM
This incident has been resolved.
MONITORING
12 months ago - at 05/12/2025 08:51AM
The situation is back to normal since 10:31 CEST.
Our technical team is still actively monitoring our infrastructure.
INVESTIGATING
12 months ago - at 05/12/2025 08:39AM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 05/12/2025 08:29AM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 05/12/2025 08:27AM
Our V2 and V3 platforms are impacted by a general slowness.
Signature processing is taking longer than expected.
Our teams are mobilized to resolve this incident as quickly as possible.
We apologize for any inconvenience.
If you have urgent questions, please contact our support team by sending an email to [support@yousign.com](mailto:support@yousign.com).
Latest Yousign outages
Delay in v3 API webhook notifications - 15 days ago
Performance slowdown on v3 Application and API - 16 days ago
Degraded performance on API and App - 21 days ago
Signature processing delays - 29 days ago
V3 - Application and API degradation - 2 months ago
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