Outage in Yousign
V3 - QES - Delay on eSignatures
Resolved MinorIncident Report
We're currently experiencing delays in the processing of some QES eSignature requests and potential errors on signature flow. Signatures are still being properly recorded and no data has been lost.
Please note that eSeal operations and other level of signature are not affected.
We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/17/2025 11:11PM
This incident has been resolved.
MONITORING
10 months ago - at 06/17/2025 10:33PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 months ago - at 06/17/2025 10:24PM
We're currently experiencing delays in the processing of some QES eSignature requests and potential errors on signature flow. Signatures are still being properly recorded and no data has been lost.
Please note that eSeal operations and other level of signature are not affected.
We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.
Latest Yousign outages
Delay in v3 API webhook notifications - 15 days ago
Performance slowdown on v3 Application and API - 16 days ago
Degraded performance on API and App - 21 days ago
Signature processing delays - 29 days ago
V3 - Application and API degradation - 2 months ago
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