Outage in Yousign
Signature delays in AES and QES
Resolved MinorIncident Report
Yousign experiences AES and QES signature delays, starting today at 13:00 CET due to network issue with the infrastructure provider.
We are currently working actively to stabilize the situation.
We will update you again shortly here.
If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Components affected
Yousign API V2 - https://api.yousign.com Yousign APP V2 - https://webapp.yousign.comNeed to monitor Yousign outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/10/2025 06:20PM
This incident has been resolved.
MONITORING
about 1 year ago - at 02/10/2025 04:03PM
Signature processing times have returned to normal, and there are no longer any pending signatures.
Our teams remain fully engaged, actively monitoring the situation to ensure continued stability. We are also working closely with our network provider to investigate the root cause of the outages.
As a precaution, we will keep this incident open and in monitoring mode for the time being to confirm that the issue is fully resolved. We appreciate your patience and will provide further updates as needed.
Thank you for your trust.
IDENTIFIED
about 1 year ago - at 02/10/2025 03:45PM
Yousign experiences AES and QES signature delays, starting today at 13:00 CET due to network issue with the infrastructure provider.
We are currently working actively to stabilize the situation.
We will update you again shortly here.
If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Latest Yousign outages
V3 - Application and API degradation - 20 days ago
V3 - Delay on eSignatures (SES, AES) - 26 days ago
V3 - Application and API instabilities - 27 days ago
Delay on eSignatures (SES, AES, QES) - 29 days ago
v3 - Application and API instabilities - 3 months ago
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