Outage in Yousign
Signature delays in AES and QES
Resolved Minor
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Outage Details
Components affected
Yousign APP V2 - https://webapp.yousign.com Yousign API V2 - https://api.yousign.comLatest Updates ( sorted recent to last )
This incident has been resolved.
Signature processing times have returned to normal, and there are no longer any pending signatures.
Our teams remain fully engaged, actively monitoring the situation to ensure continued stability. We are also working closely with our network provider to investigate the root cause of the outages.
As a precaution, we will keep this incident open and in monitoring mode for the time being to confirm that the issue is fully resolved. We appreciate your patience and will provide further updates as needed.
Thank you for your trust.
Yousign experiences AES and QES signature delays, starting today at 13:00 CET due to network issue with the infrastructure provider.
We are currently working actively to stabilize the situation.
We will update you again shortly here.
If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
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