Outage in Yousign

Incident: API and Rendering Service Degradation

Resolved Minor
May 06, 2025 - Started 26 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We experienced a temporary degradation affecting our API and rendering services between 15:11 and 15:19 CEST. The situation is currently stable, and our teams are actively investigating the root cause. We will provide updates as we learn more.
Components affected
Yousign APP V2 - https://webapp.yousign.com
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 05/06/2025 02:54PM

This incident has been resolved.

MONITORING 25 days ago - at 05/06/2025 01:54PM

We are continuing to monitor for any further issues.

MONITORING 25 days ago - at 05/06/2025 01:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 25 days ago - at 05/06/2025 01:52PM

We experienced a temporary degradation affecting our API and rendering services between 15:11 and 15:19 CEST.

The situation is currently stable, and our teams are actively investigating the root cause.

We will provide updates as we learn more.

Latest Yousign outages

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[Production] - V2 - V3 - APP + API - Slowness on our platform & signature processing delays - 20 days ago
Email Notification Sending Issues - 25 days ago
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