Outage in Yousign

Email Notification Sending Issues

Resolved Minor
May 07, 2025 - Started 25 days ago - Lasted 1 day
Official incident page

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Outage Details

We have identified an issue with our V2 & V3 APIs that is currently preventing email delivery from 13:26 to 13:59 CEST. Our technical team is actively working to resolve the problem. We will keep you updated on progress through this status page.
Components affected
Yousign API V2 - https://api.yousign.com
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 05/08/2025 04:34PM

This incident has been resolved.

MONITORING 25 days ago - at 05/07/2025 12:56PM

Email Notifications are now correctly sent.

Our technical team is taking actions to avoid future incidents and is actively monitoring the situation.

IDENTIFIED 25 days ago - at 05/07/2025 12:14PM

Email Notifications are now correctly sent.

Our technical team is still actively working on this problem.

INVESTIGATING 25 days ago - at 05/07/2025 12:13PM

We have identified an issue with our V2 & V3 APIs that is currently preventing email delivery from 13:26 to 13:59 CEST.

Our technical team is actively working to resolve the problem. We will keep you updated on progress through this status page.

Latest Yousign outages

V3 - Delay on eSignatures - 5 days ago
[Production] - V2 + V3 - APP + API - Instability on our platform & signature processing delay - 19 days ago
[Production] - V2 - V3 - APP + API - Slowness on our platform & signature processing delays - 20 days ago
Incident: API and Rendering Service Degradation - 26 days ago
Signature Processing Delays Delay in Signature Workflow - about 1 month ago

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