Outage in Yousign

External provider incident: Archiving slow down

Resolved Minor

August 26, 2025 - Started 8 months ago - Lasted 21 minutes
Official incident page

Incident Report

Our provider for the Long term archiving Service is currently experiencing an outage. Impact: downloading archiving might be unavailable, no data are lost. Here is the list of impacted services: - https://yousign.app (V3 Application) - https://api.yousign.app (V3 API) - https://webapp.yousign.com (V2 Application) - https://api.yousign.com (V2 API) Thank you for your understanding. For any questions or assistance, contact us at support@yousign.com.

Components affected

Yousign API V2 - https://api.yousign.com Yousign APP V2 - https://webapp.yousign.com

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/26/2025 03:04PM

This incident has been resolved.

IDENTIFIED 8 months ago - at 08/26/2025 02:46PM

All data are now synced.

IDENTIFIED 8 months ago - at 08/26/2025 02:44PM

Our provider for the Long term archiving Service is currently experiencing an outage.
Impact: downloading archiving might be unavailable, no data are lost.

Here is the list of impacted services:
- https://yousign.app (V3 Application)
- https://api.yousign.app (V3 API)
- https://webapp.yousign.com (V2 Application)
- https://api.yousign.com (V2 API)

Thank you for your understanding. For any questions or assistance, contact us at support@yousign.com.

Latest Yousign outages

Delay in v3 API webhook notifications - 15 days ago

Performance slowdown on v3 Application and API - 16 days ago

Degraded performance on API and App - 21 days ago

Signature processing delays - 29 days ago

V3 - Application and API degradation - 2 months ago

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