Outage in Yousign

V3 - Application and Public API degradation

Resolved Minor
September 25, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Between 16:50 and 17:00 (CET), our services experienced a degradation affecting both the application and the public API. Users may have faced slowdowns when displaying PDF pages in the application. Some requests to the public API may have returned intermittent errors (500 or 502). The issue has been resolved, and services are now operating normally. We are monitoring closely to ensure stability.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/25/2025 06:04PM

This incident has been resolved.

MONITORING about 1 month ago - at 09/25/2025 03:15PM

Between 16:50 and 17:00 (CET), our services experienced a degradation affecting both the application and the public API.

Users may have faced slowdowns when displaying PDF pages in the application.

Some requests to the public API may have returned intermittent errors (500 or 502).

The issue has been resolved, and services are now operating normally. We are monitoring closely to ensure stability.

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