V3 API delay

This incident has been resolved.

We would like to inform you that a remediation has been implemented following the recent incident. Our technical teams are actively monitoring all services to ensure continued stability and prevent any further impact.

We experienced an influx of traffic in parallel with a supplier incident generating a stacking phenomenon leading to our service degradation.

We are closely monitoring the situation and taking all necessary measures to ensure a full return to normal operations as quickly as possible.

Some clients may experience delay in signing documents and API requests. Our engineers are working to resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.