Outage in Yousign
[Production] - V3 - APP + API - signature processing delays
Resolved MinorIncident Report
Simple and advanced signatures ( SES / AES ) have been slowed down during the 11h10 - 11h30 time slot.
We are seeing a signature delay of up to 10 minutes
Our system capacity has been increased to bring this delay back to normal as soon as possible.
We apologize for any inconvenience.
If you have urgent questions, please contact our support team by sending an email to support@yousign.com
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 10/07/2025 10:08AM
This incident has been resolved.
MONITORING
29 days ago - at 10/07/2025 09:40AM
All pending late signatures have been processed.
We are actively monitoring the situation.
IDENTIFIED
29 days ago - at 10/07/2025 09:37AM
Simple and advanced signatures ( SES / AES ) have been slowed down during the 11h10 - 11h30 time slot.
We are seeing a signature delay of up to 10 minutes
Our system capacity has been increased to bring this delay back to normal as soon as possible.
We apologize for any inconvenience.
If you have urgent questions, please contact our support team by sending an email to support@yousign.com
Latest Yousign outages
[V3] QES Delays - external provider incident - 14 days ago
V3 - Delay on qualified eSignatures (QES) - about 1 month ago
V3 API delay - about 1 month ago
External provider incident: Archiving slow down - about 1 month ago
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