Outage in Yousign
V2 & V3 - Access to products v2 & v3 unavailable
Resolved MajorIncident Report
All applications (including API) are currently unavailable since 10:53 CET.
Our teams have identified the root cause of the issue, and we are now applying the fix.
A return to normal service is expected shortly. We will keep you updated.
Components affected
Yousign API V2 - https://api.yousign.com Yousign APP V2 - https://webapp.yousign.comNeed to monitor Yousign outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/02/2025 10:24AM
The incident has been resolved and no more delays are observed.
A postmortem will be provided.
MONITORING
about 2 months ago - at 12/02/2025 10:18AM
We are continuing to monitor for any further issues.
MONITORING
about 2 months ago - at 12/02/2025 10:15AM
Our teams have identified the root cause of the issue, and the fix is being applied. All our Applications are available since 11:06 CET.
Please note that the eSignature will still experience some delay while we process the backlog accumulated during the outage. We will keep you updated as soon as everything is fully back to normal.
MONITORING
about 2 months ago - at 12/02/2025 10:07AM
The situation is back to normal since 11:06 CET
IDENTIFIED
about 2 months ago - at 12/02/2025 10:01AM
Our teams have identified the root cause of the issue, and we are now applying the fix.
A return to normal service is expected shortly. We will keep you updated.
INVESTIGATING
about 2 months ago - at 12/02/2025 10:01AM
All applications (including API) are currently unavailable since 10:53 CET.
Our teams have identified the root cause of the issue, and we are now applying the fix.
A return to normal service is expected shortly. We will keep you updated.
Latest Yousign outages
v3 - Application and API instabilities - about 1 month ago
v3 - Application and API instabilities - about 1 month ago
V3 - Delay on eSignatures (SES and AES) - about 1 month ago
Incident - Delay in document archiving and audit trails - about 1 month ago
V2 & V3 - Access to products v2 & v3 unavailable - about 2 months ago
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