V2 & V3 - Access to products v2 & v3 unavailable

All applications have been operational again since 13:15, and all pending eSignatures and eSeal were fully processed by 13:10.
All services are now fully operational.

The root cause of the incident has been clearly identified.

We apologize for the impact this has had on your activity, and we will provide a full description of these events in the upcoming postmortem.

eSignature and eSeal are fully back to normal. A Postmortem will be publish soon.

Applications v2 and v3 are now available.
We continue to experience delays in signing.

The v2 and v3 applications have been unavailable since 12:46. Our teams are currently investigating the issue.

The issue has been identified and our team is working on a fix.
All applications are accessible, however signature processing is still experiencing a delay.

We are continuing to investigate this issue.

We are seeing a signature delay.

We apologize for any inconvenience.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com