Outage in Yousign

V3 - Delay on eSignatures (SES and AES)

Resolved Minor
December 16, 2025 - Started 25 days ago - Lasted 43 minutes
Official incident page

Incident Report

We're currently experiencing delays in the processing of some eSignature requests. QES eSignatures are not impacted. Signature requests are still being properly handled. We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 12/16/2025 02:53PM

Pending signatures have been processed.

We sincerely apologize for the inconvenience. For any questions or assistance, contact us at support@yousign.com.

IDENTIFIED 25 days ago - at 12/16/2025 02:12PM

We're currently experiencing delays in the processing of some eSignature requests.

QES eSignatures are not impacted.

Signature requests are still being properly handled.

We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

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