Outage in Zai

Investigating issues with Prelive APIs

Resolved Major

April 02, 2024 - Started 9 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating 4xx and 5xx issues occurring in our Prelive environment. This impacts mostly Make Payment request and batch processing APIs.

Components affected

Zai API Zai Cards Zai Batch

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 04/03/2024 04:17AM

This incident has been resolved.

INVESTIGATING 9 months ago - at 04/02/2024 12:35AM

We are currently investigating 4xx and 5xx issues occurring in our Prelive environment. This impacts mostly Make Payment request and batch processing APIs.

Latest Zai outages

Virtual Accounts registration disruption - about 1 month ago

Direct Entry Batch and Settlement Processing Delays - 3 months ago

Intermittent card failures - 6 months ago

BPay Payouts issue - 6 months ago

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