Outage in Zai
Virtual Accounts registration disruption
Resolved MajorIncident Report
We are currently experiencing connectivity issues with an upstream provider, impacting our ability to register new Virtual Accounts.
The team are working on this on highest priority, and will advise as further information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/21/2024 03:52AM
Connectivity issues with upstream provider are now resolved.
MONITORING
over 1 year ago - at 11/21/2024 03:15AM
We continue to experience connectivity issues - but the issue is reduced with only some requests now being impacted.
Reducing the severity of this incident as we continue to monitor.
INVESTIGATING
over 1 year ago - at 11/21/2024 02:46AM
We are currently experiencing connectivity issues with an upstream provider, impacting our ability to register new Virtual Accounts.
The team are working on this on highest priority, and will advise as further information becomes available.
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