Outage in Zettle

Issues with loading backoffice

Resolved Major
February 24, 2025 - Started 2 months ago - Lasted about 8 hours
Official incident page

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Outage Details

Users might experience issues with the Zettle Backoffice not loading after logging in. The team is currently investigating this. We are actively working on resolving the issue and will provide updates as soon as more information is available. Thank you for your patience.
Components affected
Zettle Norway Zettle Denmark Zettle Netherlands Zettle Finland Zettle Germany Zettle France Zettle Italy Zettle Brazil Zettle Sweden Zettle Mexico Zettle Spain Zettle UK
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/24/2025 04:42PM

This incident has been resolved, and the backoffice is back to normal. Apologies for any inconvenience caused.

INVESTIGATING 2 months ago - at 02/24/2025 02:28PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/24/2025 08:27AM

Users might experience issues with the Zettle Backoffice not loading after logging in. The team is currently investigating this.

We are actively working on resolving the issue and will provide updates as soon as more information is available. Thank you for your patience.

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