Outage in Zettle

Issues with loading backoffice

Resolved Major

February 24, 2025 - Started 11 months ago - Lasted about 8 hours
Official incident page

Incident Report

Users might experience issues with the Zettle Backoffice not loading after logging in. The team is currently investigating this. We are actively working on resolving the issue and will provide updates as soon as more information is available. Thank you for your patience.

Components affected

Zettle UK Zettle Sweden Zettle Norway Zettle Denmark Zettle Finland Zettle Netherlands Zettle Germany Zettle France Zettle Spain Zettle Italy Zettle Brazil Zettle Mexico

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 02/24/2025 04:42PM

This incident has been resolved, and the backoffice is back to normal. Apologies for any inconvenience caused.

INVESTIGATING 11 months ago - at 02/24/2025 02:28PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 02/24/2025 08:27AM

Users might experience issues with the Zettle Backoffice not loading after logging in. The team is currently investigating this.

We are actively working on resolving the issue and will provide updates as soon as more information is available. Thank you for your patience.

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