Outage in Zettle

Login issues in the app and back office

Resolved Major
October 16, 2025 - Started 15 days ago - Lasted about 1 hour
Official incident page

Incident Report

Some of our merchants may currently be experiencing issues logging in to the app and their back office. We are working on resolving the issue as soon as possible. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Components affected
Zettle Finland Zettle Denmark Zettle Norway Zettle Netherlands Zettle Germany Zettle France Zettle Sweden Zettle UK Zettle Mexico Zettle Spain Zettle Italy

Need to monitor Zettle outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/16/2025 04:55PM

This incident has been resolved. Thank you for your patience, and we apologise for any inconvenience this may have caused.

INVESTIGATING 15 days ago - at 10/16/2025 04:32PM

Our team is actively investigating the issue.

INVESTIGATING 15 days ago - at 10/16/2025 04:13PM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 10/16/2025 04:12PM

Some of our merchants may currently be experiencing issues logging in to the app and their back office.

We are working on resolving the issue as soon as possible.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

Latest Zettle outages

Support Channels Temporarily Unavailable - 11 days ago
Issues with accepting card payments - MX - 18 days ago
Issues with accepting payments - about 1 month ago
Delayed deposits - MX - about 1 month ago
Issue with Currency Display in Back Office - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook