Outage in Zettle

Login issues in the app and back office

Resolved Major
October 16, 2025 - Started 15 days ago - Lasted about 1 hour
Official incident page

Incident Report

Some of our merchants may currently be experiencing issues logging in to the app and their back office. We are working on resolving the issue as soon as possible. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/16/2025 04:55PM

This incident has been resolved. Thank you for your patience, and we apologise for any inconvenience this may have caused.

INVESTIGATING 15 days ago - at 10/16/2025 04:32PM

Our team is actively investigating the issue.

INVESTIGATING 15 days ago - at 10/16/2025 04:13PM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 10/16/2025 04:12PM

Some of our merchants may currently be experiencing issues logging in to the app and their back office.

We are working on resolving the issue as soon as possible.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

Latest Zettle outages

Issues with accepting payments - about 1 month ago
Delayed deposits - MX - about 1 month ago

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