Outage in Zettle
Support Channels Temporarily Unavailable
Resolved MajorIncident Report
For merchant accounts not connected to a PayPal account, our Support team is unfortunately unavailable via phone or chat at the moment.
We are working on getting back online as soon as possible. In the meantime, if your query isn’t urgent, please write us an email and we will get back to you as soon as we can.
Components affected
Zettle Germany Zettle Denmark Zettle Netherlands Zettle France Zettle Spain Zettle Italy Zettle Sweden Zettle Norway Zettle Finland Zettle Mexico Zettle UKNeed to monitor Zettle outages?
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 10/21/2025 07:44AM
This incident has been resolved.
INVESTIGATING
24 days ago - at 10/20/2025 12:15PM
Our phone support is now available again. Chat support remains temporarily unavailable.
INVESTIGATING
24 days ago - at 10/20/2025 10:09AM
For merchant accounts not connected to a PayPal account, our Support team is unfortunately unavailable via phone or chat at the moment.
We are working on getting back online as soon as possible. In the meantime, if your query isn’t urgent, please write us an email and we will get back to you as soon as we can.
Latest Zettle outages
Issues with receipt generation - SE - 3 days ago
No bank deposit emails sent - 8 days ago
Login issues in the app and back office - 28 days ago
Issues with accepting card payments - MX - about 1 month ago
Issues with accepting payments - about 1 month ago
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