Outage in Zettle

No bank deposit emails sent

Resolved Minor
November 05, 2025 - Started 24 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing issues with the bank deposit confirmation emails. While payouts have been processed as normal without delay, the deposit emails are currently not being sent out. Please accept our apologies for the inconvenience, and keep an eye on our Status Page for further updates.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 11/07/2025 06:27AM

Email notifications for payouts have resumed in all markets, including the Netherlands.

IDENTIFIED 23 days ago - at 11/06/2025 01:36PM

We’ve identified the cause of the issue. Service has recovered across all markets except the Netherlands, where the problem is still ongoing.

Payout processing continues as normal and is not delayed.

INVESTIGATING 24 days ago - at 11/05/2025 04:33PM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 11/05/2025 03:43PM

We are currently experiencing issues with the bank deposit confirmation emails. While payouts have been processed as normal without delay, the deposit emails are currently not being sent out.

Please accept our apologies for the inconvenience, and keep an eye on our Status Page for further updates.

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