Outage in Zettle

Issues with receipt generation - SE

Resolved Major

November 10, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing issues affecting the generation or display of receipts. Some users may notice delays or missing data when viewing receipts in the app and back office. Payment processing remains fully operational. Our teams are working to restore full functionality. Please keep your cash registers open while we resolve the issue. We will continue to provide updates as we make progress toward resolution.

Components affected

Zettle Sweden

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/10/2025 02:36PM

The issue has been resolved.

All purchases affected during the disruption have been successfully created retroactively.

Thank you for your understanding, and sorry for any inconvenience this may have caused.

INVESTIGATING 2 months ago - at 11/10/2025 10:35AM

We are currently experiencing issues affecting the generation or display of receipts.

Some users may notice delays or missing data when viewing receipts in the app and back office.

Payment processing remains fully operational. Our teams are working to restore full functionality. Please keep your cash registers open while we resolve the issue.

We will continue to provide updates as we make progress toward resolution.

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