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Outage in Zettle

(Android) Issues with accepting Venmo & PayPal QRC payments - US, GB, DE

Resolved Major
November 14, 2025 - Started 5 months ago - Lasted about 1 month
Official incident page

Incident Report

Our Android users are currently experiencing issues with accepting PayPal QRC & Venmo QRC payments running on app version 8.18.0 We're aware of the issue and are working on finding a resolution. Thank you for your patience.
Components affected
Zettle Germany Zettle UK

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/19/2025 09:52AM

Please upgrade your POS app to version 8.20.2, which will solve this issue. Thank you for your patience.

INVESTIGATING 5 months ago - at 11/14/2025 03:04PM

Our Android users are currently experiencing issues with accepting PayPal QRC & Venmo QRC payments running on app version 8.18.0

We're aware of the issue and are working on finding a resolution. Thank you for your patience.

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