Zettle experienced delays in payout processing for PayPal connected accounts across 11 countries including the UK, Sweden, Germany, France, and others. The incident affected merchant payouts for 39 minutes, though merchant funds remained secure throughout the disruption. All failed payments were successfully processed and paid out once the issue was resolved.
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All failed payments have now been processed successfully and paid out to the wallet.
We are currently experiencing delays in payout processing.
Merchant funds remain secure, and all pending payouts will be processed as soon as possible. Our teams are actively working to restore normal payout timelines.
We apologise for the inconvenience and appreciate your patience while we resolve this issue.
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