Outage in ZoomInfo

Steps to Resolve Blank White Screen on ZoomInfo Platform

Resolved Minor

October 20, 2022 - Started over 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

For any users experiencing a blank white screen when logging into the ZoomInfo platform, please perform a hard refresh of your browser (instructions below): To complete a hard refresh of your browser, perform either 1) hit CTRL+SHIFT+R on your browser page or 2) hit SHIFT and click the Refresh icon on your browser page. If you continue to experience this issue after the above steps, please reach out to our Support Team at helpmenow@zoominfo.com and we will work with you to further troubleshoot the issue.

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 10/20/2022 01:22PM

For any users experiencing a blank white screen when logging into the ZoomInfo platform, please perform a hard refresh of your browser (instructions below):

To complete a hard refresh of your browser, perform either 1) hit CTRL+SHIFT+R on your browser page or 2) hit SHIFT and click the Refresh icon on your browser page.

If you continue to experience this issue after the above steps, please reach out to our Support Team at helpmenow@zoominfo.com and we will work with you to further troubleshoot the issue.

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