Outage in ZoomInfo

ZoomInfo - Salesforce Social Login Temporarily Unavailable

Resolved Minor
December 21, 2023 - Started over 1 year ago - Lasted 13 days
Official incident page

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Outage Details

The Salesforce Social Login option for logging into the ZoomInfo platform is temporarily unavailable for use. Users will get an "Authentication Failed" error when attempting to login with the the Salesforce Social Login option. Please know our engineering teams are working hard to resolve this issue and get everything up and running as soon as possible. If you require assistance in accessing the platform, please reach out to our Customer Solutions team who can assist.
Components affected
ZoomInfo Engage ZoomInfo Powered by DiscoverOrg
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 12/21/2023 01:19PM

The Salesforce Social Login option for logging into the ZoomInfo platform is temporarily unavailable for use. Users will get an "Authentication Failed" error when attempting to login with the the Salesforce Social Login option.

Please know our engineering teams are working hard to resolve this issue and get everything up and running as soon as possible. If you require assistance in accessing the platform, please reach out to our Customer Solutions team who can assist.

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