Outage in ZoomInfo

ZoomInfo - Salesforce Social Login Temporarily Unavailable

Resolved Minor

December 21, 2023 - Started over 2 years ago - Lasted 13 days
Official incident page

Incident Report

The Salesforce Social Login option for logging into the ZoomInfo platform is temporarily unavailable for use. Users will get an "Authentication Failed" error when attempting to login with the the Salesforce Social Login option. Please know our engineering teams are working hard to resolve this issue and get everything up and running as soon as possible. If you require assistance in accessing the platform, please reach out to our Customer Solutions team who can assist.

Components affected

ZoomInfo Engage ZoomInfo Powered by DiscoverOrg

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Latest Updates ( sorted recent to last )

INVESTIGATING over 2 years ago - at 12/21/2023 01:19PM

The Salesforce Social Login option for logging into the ZoomInfo platform is temporarily unavailable for use. Users will get an "Authentication Failed" error when attempting to login with the the Salesforce Social Login option.

Please know our engineering teams are working hard to resolve this issue and get everything up and running as soon as possible. If you require assistance in accessing the platform, please reach out to our Customer Solutions team who can assist.

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