Outage in ZoomInfo
ZoomInfo | Platform Issues
Resolved MajorIncident Report
We are aware of and investigating an issue impacting some users ability to login to ZoomInfo. Users may see the platform continuously try to load after attempting to login.
Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/26/2025 08:22PM
Login issues and Advanced Search latency has been resolved. We appreciate your patience as we worked to resolve this.
MONITORING
about 1 year ago - at 02/26/2025 07:14PM
Users should now be able to login and load Advanced Search results without issue. However, users will not be able to sort by or use ICPs (Ideal Customer Profiles) within Advanced Search.
We are monitoring login and platform latency closely and will continue to post updates on when users are able to leverage ICPs again.
INVESTIGATING
about 1 year ago - at 02/26/2025 06:30PM
Users may be seeing the platform continuously try to load after attempting to login again. In addition, users already logged in may see latency or no results returned when using Advanced Search.
We are continuing to work hard to resolve these issues.
INVESTIGATING
about 1 year ago - at 02/26/2025 05:58PM
Users should now be able to login to the platform, however will see latency or no results returned when using Advanced Search.
Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
INVESTIGATING
about 1 year ago - at 02/26/2025 05:37PM
We are continuing to investigate the issue causing the platform to continuously try to load after attempting to login. In addition, users already logged in may see latency throughout the platform.
Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
INVESTIGATING
about 1 year ago - at 02/26/2025 05:18PM
We are aware of and investigating an issue impacting some users ability to login to ZoomInfo. Users may see the platform continuously try to load after attempting to login.
Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
source IsDown
Service outage and login issues
Reports started 10 minutes before official outage was reported
Users report website down, login failures, and unresponsive search functions. Most face constant reloading and inability to access home page post-login.
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