Outage in ZoomInfo

ZoomInfo Platform - Intermittent Login Issues

Resolved Minor

July 18, 2025 - Started 10 months ago - Lasted 28 minutes
Official incident page

Incident Report

We are aware of and investigating an issue caused by a third-party vendor where some users are experiencing errors when logging into the ZoomInfo platform, particularly when using Single Sign-On (SSO). Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/18/2025 04:22PM

This incident has been resolved.

MONITORING 10 months ago - at 07/18/2025 04:12PM

Our services with the third-party vendor have been restored, and the intermittent login issues should now be resolved.

We are closely monitoring recovery on our side and will share any additional updates.

INVESTIGATING 10 months ago - at 07/18/2025 03:56PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/18/2025 03:56PM

We are aware of and investigating an issue caused by a third-party vendor where some users are experiencing errors when logging into the ZoomInfo platform, particularly when using Single Sign-On (SSO).

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

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