Outage in ZoomInfo

Third-Party Vendor Outage

Resolved Major
November 18, 2025 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Due to a third-party vendor outage, users may experience intermittent access issues with the Neverbounce and Ringlead apps.
Components affected
ZoomInfo Salesforce

Need to monitor ZoomInfo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 11/18/2025 04:07PM

The fix released by the third party vendor is working as expected. Neverbounce, Comparably, and Ringlead are now working consistently.

During the outage, Ringlead web submissions were also not functioning as expected, and some data may be lost from this time. Web submissions should now be functioning as expected moving forward.

MONITORING 5 days ago - at 11/18/2025 02:47PM

Our third party vendor has released a fix and Ringlead, Neverbounce, and Comparably are now working as expected. We will continue to monitor the situation to ensure there are no further intermittent interruptions.

IDENTIFIED 5 days ago - at 11/18/2025 01:42PM

We are continuing to experience intermittent access issues with Neverbounce, Ringlead, and Comparably due a third party vendor outage. The third party vendor is actively working to recover their services. We will continue to share updates as we have them.

IDENTIFIED 5 days ago - at 11/18/2025 01:37PM

We are continuing to experience intermittent access issues with Neverbounce and Ringlead apps due a third party vendor outage. The third party vendor is actively working to recover their services. We will continue to share updates as we have them.

INVESTIGATING 5 days ago - at 11/18/2025 12:46PM

Due to a third-party vendor outage, users may experience intermittent access issues with the Neverbounce and Ringlead apps.

Latest ZoomInfo outages

Third Party Vendor Outage - about 1 month ago
AWS Outage - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook