Mexico I, Nuevo Laredo I Datacenter Issue

Zscaler is investigating reports of an issue with our Mexico I, Nuevo Laredo I datacenter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would like additional information about this incident please reach out to Zscaler Support. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.Update - Mon, 29 Jul 2024 22:45:14 UTCAn issue with a third party network provider has been identified and our Operations team is currently working to mitigate the issue. If you are currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would like additional information about this incident please reach out to Zscaler Support.Update - Mon, 29 Jul 2024 23:18:43 UTCZscaler's carrier partner confirmed that there is a massive fiber cut in their infrastructure. They are collaborating with the local provider to obtain more details about the mitigation. We will keep you informed as we learn more.