Outage in Zscaler
Administration UI and User Authentication Issues
Resolved Minor
May 05, 2025 - Started 12 months ago
- Lasted about 1 hour
Incident Report
We are investigating an issue with the administration UI and user authentication on our zscaler.net Cloud. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.Update - Mon, 05 May 2025 09:57:28 UTCWe have identified the root cause of the issue and working on resolution.Update - Mon, 05 May 2025 10:39:52 UTCThe Zscaler teams have implemented mitigation actions. Admin UI is now accessible. Authentication services on most DCs should be functional. Zscaler teams are actively taking additional mitigation measures to address the remaining issues
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