Outage in Zscaler

Administration UI and User Authentication Issues

Resolved Minor
May 05, 2025 - Started 1 day ago - Lasted about 1 hour

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Outage Details

We are investigating an issue with the administration UI and user authentication on our zscaler.net Cloud. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.Update - Mon, 05 May 2025 09:57:28 UTCWe have identified the root cause of the issue and working on resolution.Update - Mon, 05 May 2025 10:39:52 UTCThe Zscaler teams have implemented mitigation actions. Admin UI is now accessible. Authentication services on most DCs should be functional. Zscaler teams are actively taking additional mitigation measures to address the remaining issues

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